CompServ_masthead2017
   

Contact us

Tim MacInnes, Director, Computer Services
TMcompserv

Denis Belliveau, Systems Administrator
DBcompserv2

Tori Brine, Desktop Support
TBcompserv

  

Computer Services

Computer Services provides desktop and network support to staff and faculty, including setup and support of university-owned desktops and laptops, Office 365 (i.e. your NSCAD email account, SharePoint, OneDrive for Business) and wired and wireless networking.

Please browse the list of Help Topics on this page for assistance with some frequently asked questions such as how to share your calendar with other users and how to connect your devices to NSCAD's wireless networks.

IF YOU ARE A STUDENT
Students looking for assistance with computer labs, shared printing resources or equipment sign-outs should check the Multimedia Help Site. Faculty can also find helpful information on the Multimedia help site regarding teaching resource equipment and digitally-equipped classrooms.

PASSWORD MANAGER
Don't lose access to your NSCAD account! Use the password manager to register an alternate email address for account recovery purposes. Read more »

CYBER SECURITY PRESENTATION
This presentation provides information on how to avoid fraud, hacking, malware, phishing, ransomware, worms, viruses and other security risks, as well as updates on privacy legislation and tips on how to better protect your own personal information and the privacy of those who might be affected by your actions.
View the presentation in PDF format »

NSCAD MOBILE APP
Looking for information about the NSCAD Mobile App? Details and download links for this free security app can be found here »

    

Help Topics

CALENDAR SHARING
Outlook 2016 for Mac
Outlook 2011 for Mac
Outlook Web App (OWA)
Outlook 2013 & 2016
Outlook 2010
Outlook 2007

COMPUTER PURCHASING
Evergreen Plan for Computers for Full-Time Faculty
Recommended Computer Models

CYBER SECURITY
Cyber Security Presentation

EMAIL ACCOUNT HELP
Disable the "Clutter" Feature
Email Account Setup on Mobile Devices
Mail forwarding
Password Manager (change password or recover account access)
Restoring Deleted Items with Outlook Web App
• Spam Control

FOIPOP
• Freedom of Information & Protection of Privacy

MOBILE DEVICE HELP
Email Account Setup on Mobile Devices
iPhone: Backup and Restore

OFFICE 365 HELP (Including OneDrive, SharePoint, Skype for Business)
Create a Group in Office 365
Disable the "Clutter" Feature
Distribution Lists in Office 365 Outlook Web App
Email Account Setup on Mobile Devices
Message Sorting in Office 365 Outlook Web App (how to turn off "Conversations")
• Office 365 Notifications About Offers and Features
• OneDrive: Sharing Files with Other People
OneDrive: Use Guest Links to Give Non-Office 365 Users Access to Your Files
Password Manager (change password or recover account access)
Synchronize SharePoint Libraries to Your Computer
Restoring Deleted Items with Outlook Web App
Skype for Business Online Meeting Setup

ONEWEB
• OneWeb Information and User Guide

WIRELESS
• Wireless Access at NSCAD

   
    

SERVICE INTERRUPTIONS AND PLANNED OUTAGES

The "my.nscad.ca" Admissions portal is temporarily unavailable due to a technical issue. The vendor is working to resolve this matter.

 

   

NSCAD_MobileApp

The free, downloadable NSCAD Mobile App provides easy access to emergency phone numbers, including NSCAD security. It also has numbers for student wellness services such as academic counselling, mental health support and disability services.
Get the details and then get the app! »