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Microsoft constantly updates the features offered with Office 365, often at a rate that's difficult to keep up with. While every effort is made to update these instruction pages accordingly, some will inevitably become inaccurate within days of publishing them. If you have a NSCAD Office 365 account and you find a significant discrepancy between these instructions and what you actually encounter on Office 365, please contact Desktop Support in Computer Services so we can update our help pages. Thanks!

Mail Views in Office 365 Outlook Web App

Turn off "Conversations" view

The default mail view in the Office 365 Outlook Web App is "Conversations On", which is too cluttered for many people's liking. Fortunately, changing this view option is easy. After logging into the staff and faculty webmail, look for the "Filter" option near the top of your mail view window. The default has your mail being sorted by the date received, which is often the preferred view, but unfortunately, it also has them being sorted by conversation. Click on "Show as" to get the short drop down menu and then select "Messages" rather than "Conversations". Your messages will now display individually.