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Microsoft constantly updates the features offered with Office 365, often at a rate that's difficult to keep up with. While every effort is made to update these instruction pages accordingly, some will inevitably become inaccurate within days of publishing them. If you have a NSCAD Office 365 account and you find a significant discrepancy between these instructions and what you actually encounter on Office 365, please contact Desktop Support in Computer Services so we can update our help pages. Thanks!

Synchronize SharePoint Libraries to Your Computer

*APPLIES TO WINDOWS USERS ONLY (unfortunately, a reliable version of the OneDrive sync tool is still not available for Macs)

To work with SharePoint site libraries locally and access the files even when you're offline, you can sync the libraries to your computer. Whenever you're online, any changes that you or others have made will synchronize.

To sync site libraries, you need the OneDrive for Business sync client, which can be downloaded from the Software section under your account's Office 365 settings. To get there, sign into Office 365, then click the cog icon near the top far right of the window and choose Office 365 settings:


In the Settings window, choose the Software category:


From the software choices along the left, choose OneDrive:


Choose the correct version of the sync tool according to your version of Microsoft Office. If your computer has the 64-bit version of Office installed, choose the 64-bit sync client, and if it's running the 32-bit version, choose the 32-bit version of the sync tool. (See "How do I determine whether I'm using the 32-bit or 64-bit version of Microsoft Office?" in the sidebar on this page for help.) Next, click on Install:



Once the installation is complete, go to the SharePoint site that you want to synchronize and choose "Documents", then click on Sync:


You may see the following Launch Application message, in which case, leave it at the default of "Send to: Microsoft OneDrive for Business". After clicking on OK, you might see another message saying “This feature needs to connect to the Internet. Do you want to allow Office to connect to the Internet?” Click Yes.



In the Sign in window, enter your NSCAD email address, then click Next. (If you get another popup saying “We need a little more help...", choose the “Work account” option, not the “Microsoft account” option).



Once you sign in with your NSCAD email address and password, you will have the choice of letting the sync tool save your SharePoint (OneDrive) folder in the default location on your computer or choose a different location by clicking on the "Change" link:


When your files begin to synchronize, you’ll get a message containing the file path to your sync folder as well as a “show my files” button that will take you there immediately. Under your user folder in Explorer, you will see the SharePoint sync folder containing the synchronized site files:


 You will also find the SharePoint sync folder under your Favourites:



























How do I determine whether I'm using the 32-bit or 64-bit version of Microsoft Office?

• Start a Microsoft Office program (Word, Excel, Outlook, etc.).
• Click the File tab in the ribbon.
• Select Help in the left column (Or Account if you are using Office 2013 or newer. If using Outlook 2013, click Office Account).
• Find the section called About Microsoft [Program Name] in the right column. (Select the About [Program Name] icon in Office 2013 or newer)
• Review the version information (e.g., Microsoft® [Program Name]® (15.0.4771.1000) MSO (15.0.4771.1001) 32-bit) at the top of the new window to determine whether you are using a 32- or 64-bit version.