Staff Frequently Asked Questions

Will NSCAD close?

The 2020 winter semester will not be lost. The university has put in place contingencies to enable students to complete this term.

On Tuesday, March 17, NSCAD determined that, in order to safely complete the term, all courses will move to remote or alternative delivery. This will help the university continue classes without in-class instruction. Students will not be on site during the notice of restriction period.

Will the Service Centre remain open?

The Service Centre has moved to reduced hours, effective Tuesday, March 24, 2020.  The new hours are 8 a.m. to 12 p.m., Monday to Friday.

Will the NSCAD Supply store remain open?

With a state of emergency being declared in Nova Scotia, the NSCAD Supply Store will be open only to NSCAD faculty, staff and students until further notice. Additionally, it will be open by appointment only between the hours of Monday to Friday 10 a.m. to 5 p.m. A form to fill out to request an appointment will be available shortly.

Any students/faculty/staff wishing to make a purchase and pick up, should either email or call 902.494.8176 with the items you would like to purchase. We will prepare the order for you and arrange a time for you to pick it up.

Only one person will be allowed in the store at a time for pick up. It is preferred for you to call with a credit card over the phone to minimize the amount of people using the POS terminal, but if required, you can pay at the door upon pickup.

We are still working on getting the supply store website up and running, but we hope it will be ready in the near future. In the meantime, if you email or phone in an order, please give as many specific instructions as possible. Please also supply your full name and student number to ensure you get your points for the loyalty program.

We hope by offering this service we can still meet the needs of the faculty and staff holding classes remotely and thank you in advance for your cooperation.

If I travel outside of the province or the country, will there be restrictions that impact my ability to return to work?

Yes, there are restrictions.

As part of its state of emergency, the Nova Scotia government is restricting traffic coming into the province at all entry points, including the Trans-Canada Highway.

All land, air and sea entry points are being closely managed. At this point, Nova Scotians should only leave the province if essential.

Anyone entering the province will be stopped, questioned and told to self-isolate for 14 days.

Exemptions for cross-border traffic include healthy workers in trades and transportation sectors who move goods and people, healthy people going to work and people travelling for essential health services such as chemotherapy treatment.

NSCAD community members are urged to avoid all non-essential personal travel. To help us manage our understanding of the risks to our community,  we request that all staff planning personal travel complete the Travel Authorization Request Form. This was originally intended for international travel only, however, in response to the pandemic we are extending its use to cover all travel.

Can I work remotely to limit my exposure to others in the community and to avoid infecting those with higher risk factors?

NSCAD has moved all of its courses to remote and alternative learning, and faculty and staff have been instructed by their managers and supervisors to work from home during the notice of restriction period. This is in line with social distancing procedures.

The university is working to establish and support remote work for as many positions as possible while preserving operations. However, at this time there is a need for some staff in essential service areas to remain on campus while practicing social distancing.

Are the Student Art Awards and Student Fashion Show going ahead?

No, unfortunately they will not be going ahead at this time. NSCAD has made the decision to postpone any events where 100 people or more gather out of an abundance of caution.

Is Convocation going ahead?

No, convocation is postponed until the fall. NSCAD has made the decision to postpone any events where 100 people or more gather out of an abundance of caution.

Where can I get advice and support?

If you have questions about whether you are able to work remotely or are required to report in person, please reach out to your manager or supervisor with any questions or concerns.

NSCAD University also offers an Employee Assistance program through Shepell fgi.

Visit or call 1-844-880-9142.

Since COVID-19 I have experienced discrimination. How can NSCAD help?

NSCAD acknowledges that individuals from some communities have been targeted. NSCAD does not tolerate discrimination, see our Respectful Workplace and Learning Environment policy.

We encourage anyone experiencing discrimination to please visit the Office of Student Experience. Your concerns will be investigated immediately.

You may also contact the Human Rights Commission.

We encourage anyone witnessing discrimination to act on your obligation to provide a duty of care. Do not be a bystander.

What if I feel unwell?

Those with flu-like symptoms, who have not travelled internationally to an affected region, should stay at home. Call 811 to speak with a registered nurse in Nova Scotia or see a healthcare professional if you prefer. There is also a Government of Canada COVID-19 information line at 1-833-784-4397.

To help you better understand if you need to talk to 811, please review this simple questionnaire.

Feeling anxious or stressed?

Visit NSCAD’s Wellness website to learn what services are available and how to access them.

Mental Health Crisis Line: 1-888-429-8167

Good2Talk Nova Scotia: 1-833-292-3698 (Professional counsellors provide free, anonymous and confidential telephone counselling to post-secondary students.)